Personalised Perspectives

As part of our commitment to providing the best possible experience for our Karma Group Members, we are taking a survey to better understand your thoughts and feedback – Your input is incredibly valuable to us, as it helps us to improve our services and offerings for our Memberships and experiences. 

Your responses will be kept completely confidential and will only be used to help us improve our services. The survey should take no more than 5-10 minutes to complete, and we would be grateful if you could take the time to provide us with your honest feedback…

Thank you for your continued loyalty and support, we appreciate your help in making our services even better for your next adventures!


    1. Have you already been on a getaway with Karma Group this year or have one booked for later in 2023? If not, please share with us the reason why…

    2. How often do you read email promotions / special offers from Karma Concierge?

    3. What is your favourite aspect of being a Karma Group member?

    4. How satisfied are you with the customer service provided by our Karma Concierge teams?

    5. What improvements would you like to see in the booking process for Karma Group properties?

    6. Have you experienced a Karma Curated Event yet? If not, what has stopped you from attending?

    7. Would you like more regular contact from your designated Karma Concierge office to help you take full advantage of your Membership?

    8. Is there anything additional you would like to see on our website / in your Members’ lounge that would help you with your holiday experience?

    9. Have you heard about House of Karma: Our brand new Membership offering geared to a younger mix of globally minded, ‘luxury rebels’ and world travellers - bringing an exciting new dimension to Karma Group’s portfolio?

    10. Do you have a wonderful holiday experience and photos you would like to share with us?

    Click here

    Karma Group and Karma Group related brands are in the business of creating unforgettable memories for our customers. We work tirelessly to make dreams come true. Looking after the personal data you share with us is an important part of this and we want you to be confident that your data is safe and secure. Your data will only be used to offer you a better and more fulfilling holiday experience. See the Karma Group website for more information about how we do this. Our promise to you is that we will never share your data with a third party and can assure you that we have secure and robust processes in place to make sure that we keep this promise. Our Privacy Policy can be viewed here.

    Thank you for your submission. We post regular content updates on our Social channels, kindly make sure you are following on Instagram and and on Facebook.


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